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Business Admin & Management Entrepreneurship Computer Science & IT Support Information & Emerging Technologies Professional Certifications

Course Features

Price

Original price was: د.ك203.56.Current price is: د.ك6.23.

Study Method

Online | Self-paced

Course Format

Reading Material - PDF, article

Duration

9 hours, 5 minutes

Qualification

No formal qualification

Certificate

At completion

Additional info

Coming soon

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Salesforce Admin Beginner course showing admin dashboard, data models and Lightning Experience customisation

Overview

Salesforce Admin Beginner training is designed to give you a clear, practical and confidence-building introduction to the Salesforce platform, one of the world’s most widely used customer relationship management systems. This course guides you through the complete Admin Beginner learning path, helping you understand how Salesforce works, how data is organised, and how administrators configure the platform to support real business operations.

You will begin by setting up your own free Salesforce Developer account and Playground, allowing you to practise every concept in a safe, real Salesforce environment. From there, you will explore core platform features, learning how Salesforce manages users, records, objects and applications. You will gain hands-on experience with data modelling, including standard and custom objects, lookup and master-detail relationships, and the powerful Schema Builder.

As you progress, you will develop essential data management skills, including importing, exporting and maintaining records using Salesforce’s built-in tools. You will also learn how to customise the Lightning Experience, creating apps, layouts, list views, buttons and quick actions that improve how users interact with the system. Mobile app customisation ensures you understand how Salesforce works across devices, helping you support modern, mobile-first organisations.

Reporting and analytics are another major focus of this course. You will build and format reports, design dashboards and learn how to turn raw data into clear visual insights that drive business decisions. Alongside this, you will explore user engagement tools that help teams adopt features, get help quickly and stay productive.

By completing this Salesforce Admin Beginner course, you will gain practical, job-ready admin skills that employers value. Learners receive a free course completion certificate, and multiple premium certificates and transcript options are also available for purchase if required. You will also have access to 5-star rated support available 24/7 via email, ensuring you are never stuck during your learning journey.

This course is ideal for beginners who want to start a career in Salesforce, business professionals who need to manage CRM systems, and students exploring cloud technology. It is also suitable for office staff, analysts and IT support professionals who want to understand how Salesforce supports real-world business operations.

No previous Salesforce experience is required. Learners should be comfortable using a computer, browsing the internet and working with basic digital tools. A willingness to practise hands-on activities and follow step-by-step instructions will help you get the most from the training.

After completing this course, learners can progress toward roles such as Salesforce Administrator, CRM Analyst, Sales Operations Assistant or Business Systems Support. It also provides a strong foundation for further Salesforce certifications, including official Admin and advanced Trailhead learning paths.

Who is this course for?

Salesforce Admin Beginner training is designed to give you a clear, practical and confidence-building introduction to the Salesforce platform, one of the world’s most widely used customer relationship management systems. This course guides you through the complete Admin Beginner learning path, helping you understand how Salesforce works, how data is organised, and how administrators configure the platform to support real business operations.

You will begin by setting up your own free Salesforce Developer account and Playground, allowing you to practise every concept in a safe, real Salesforce environment. From there, you will explore core platform features, learning how Salesforce manages users, records, objects and applications. You will gain hands-on experience with data modelling, including standard and custom objects, lookup and master-detail relationships, and the powerful Schema Builder.

As you progress, you will develop essential data management skills, including importing, exporting and maintaining records using Salesforce’s built-in tools. You will also learn how to customise the Lightning Experience, creating apps, layouts, list views, buttons and quick actions that improve how users interact with the system. Mobile app customisation ensures you understand how Salesforce works across devices, helping you support modern, mobile-first organisations.

Reporting and analytics are another major focus of this course. You will build and format reports, design dashboards and learn how to turn raw data into clear visual insights that drive business decisions. Alongside this, you will explore user engagement tools that help teams adopt features, get help quickly and stay productive.

By completing this Salesforce Admin Beginner course, you will gain practical, job-ready admin skills that employers value. Learners receive a free course completion certificate, and multiple premium certificates and transcript options are also available for purchase if required. You will also have access to 5-star rated support available 24/7 via email, ensuring you are never stuck during your learning journey.

This course is ideal for beginners who want to start a career in Salesforce, business professionals who need to manage CRM systems, and students exploring cloud technology. It is also suitable for office staff, analysts and IT support professionals who want to understand how Salesforce supports real-world business operations.

No previous Salesforce experience is required. Learners should be comfortable using a computer, browsing the internet and working with basic digital tools. A willingness to practise hands-on activities and follow step-by-step instructions will help you get the most from the training.

After completing this course, learners can progress toward roles such as Salesforce Administrator, CRM Analyst, Sales Operations Assistant or Business Systems Support. It also provides a strong foundation for further Salesforce certifications, including official Admin and advanced Trailhead learning paths.

Requirements

Salesforce Admin Beginner training is designed to give you a clear, practical and confidence-building introduction to the Salesforce platform, one of the world’s most widely used customer relationship management systems. This course guides you through the complete Admin Beginner learning path, helping you understand how Salesforce works, how data is organised, and how administrators configure the platform to support real business operations.

You will begin by setting up your own free Salesforce Developer account and Playground, allowing you to practise every concept in a safe, real Salesforce environment. From there, you will explore core platform features, learning how Salesforce manages users, records, objects and applications. You will gain hands-on experience with data modelling, including standard and custom objects, lookup and master-detail relationships, and the powerful Schema Builder.

As you progress, you will develop essential data management skills, including importing, exporting and maintaining records using Salesforce’s built-in tools. You will also learn how to customise the Lightning Experience, creating apps, layouts, list views, buttons and quick actions that improve how users interact with the system. Mobile app customisation ensures you understand how Salesforce works across devices, helping you support modern, mobile-first organisations.

Reporting and analytics are another major focus of this course. You will build and format reports, design dashboards and learn how to turn raw data into clear visual insights that drive business decisions. Alongside this, you will explore user engagement tools that help teams adopt features, get help quickly and stay productive.

By completing this Salesforce Admin Beginner course, you will gain practical, job-ready admin skills that employers value. Learners receive a free course completion certificate, and multiple premium certificates and transcript options are also available for purchase if required. You will also have access to 5-star rated support available 24/7 via email, ensuring you are never stuck during your learning journey.

This course is ideal for beginners who want to start a career in Salesforce, business professionals who need to manage CRM systems, and students exploring cloud technology. It is also suitable for office staff, analysts and IT support professionals who want to understand how Salesforce supports real-world business operations.

No previous Salesforce experience is required. Learners should be comfortable using a computer, browsing the internet and working with basic digital tools. A willingness to practise hands-on activities and follow step-by-step instructions will help you get the most from the training.

After completing this course, learners can progress toward roles such as Salesforce Administrator, CRM Analyst, Sales Operations Assistant or Business Systems Support. It also provides a strong foundation for further Salesforce certifications, including official Admin and advanced Trailhead learning paths.

Career path

Salesforce Admin Beginner training is designed to give you a clear, practical and confidence-building introduction to the Salesforce platform, one of the world’s most widely used customer relationship management systems. This course guides you through the complete Admin Beginner learning path, helping you understand how Salesforce works, how data is organised, and how administrators configure the platform to support real business operations.

You will begin by setting up your own free Salesforce Developer account and Playground, allowing you to practise every concept in a safe, real Salesforce environment. From there, you will explore core platform features, learning how Salesforce manages users, records, objects and applications. You will gain hands-on experience with data modelling, including standard and custom objects, lookup and master-detail relationships, and the powerful Schema Builder.

As you progress, you will develop essential data management skills, including importing, exporting and maintaining records using Salesforce’s built-in tools. You will also learn how to customise the Lightning Experience, creating apps, layouts, list views, buttons and quick actions that improve how users interact with the system. Mobile app customisation ensures you understand how Salesforce works across devices, helping you support modern, mobile-first organisations.

Reporting and analytics are another major focus of this course. You will build and format reports, design dashboards and learn how to turn raw data into clear visual insights that drive business decisions. Alongside this, you will explore user engagement tools that help teams adopt features, get help quickly and stay productive.

By completing this Salesforce Admin Beginner course, you will gain practical, job-ready admin skills that employers value. Learners receive a free course completion certificate, and multiple premium certificates and transcript options are also available for purchase if required. You will also have access to 5-star rated support available 24/7 via email, ensuring you are never stuck during your learning journey.

This course is ideal for beginners who want to start a career in Salesforce, business professionals who need to manage CRM systems, and students exploring cloud technology. It is also suitable for office staff, analysts and IT support professionals who want to understand how Salesforce supports real-world business operations.

No previous Salesforce experience is required. Learners should be comfortable using a computer, browsing the internet and working with basic digital tools. A willingness to practise hands-on activities and follow step-by-step instructions will help you get the most from the training.

After completing this course, learners can progress toward roles such as Salesforce Administrator, CRM Analyst, Sales Operations Assistant or Business Systems Support. It also provides a strong foundation for further Salesforce certifications, including official Admin and advanced Trailhead learning paths.

    • Welcome to the Admin Beginner Path 00:10:00
    • How to Open a Free Salesforce Developer Account 00:10:00
    • Setting Up Your Free Salesforce Playground 00:10:00
    • Getting Started with the Salesforce Platform 00:10:00
    • Hands-On Challenge (500 Points) 00:10:00
    • Discovering Use Cases for the Platform 00:10:00
    • Quiz (100 Points) 00:10:00
    • Understanding the Salesforce Architecture 00:10:00
    • Quiz (100 Points) 00:10:00
    • Navigating Setup + Quiz (100 Points) 00:10:00
    • Power Up with AppExchange + Quiz 00:10:00
    • Understanding Custom and Standard Objects 00:10:00
    • Hands-On Challenge (500 Points) 00:10:00
    • Creating Object Relationships – Lookup 00:10:00
    • Creating Object Relationships – Master-Detail 00:10:00
    • Hands-On Challenge (500 Points) 00:10:00
    • Working with Schema Builder 00:10:00
    • Hands-On Challenge (500 Points) 00:10:00
    • Importing Data with the Data Import Wizard 00:10:00
    • Importing Data with Data Loader 00:10:00
    • Hands-On Challenge (500 Points) 00:10:00
    • Exporting Data with the Data Export Wizard 00:10:00
    • Exporting Data with Data Loader 00:10:00
    • Quiz (50 Points) 00:10:00
    • Setting Up Your Org + Hands-On 00:10:00
    • Creating and Customising Lightning Apps 00:10:00
    • Creating and Customising List Views + Hands-On 00:10:00
    • Customising Record Highlights with Compact Layouts 00:10:00
    • Customising Record Details with Page Layouts 00:10:00
    • Creating Custom Buttons and Links 00:10:00
    • Empowering Your Users with Quick Actions 00:10:00
    • Getting Started with the Salesforce Mobile App 00:10:00
    • Creating Global Quick Actions 00:10:00
    • Creating Object-Specific Quick Actions 00:10:00
    • Customising Compact Layouts 00:10:00
    • Customising Navigation – Quiz (100 Points) 00:10:00
    • Getting Started with User Engagement 00:10:00
    • Promoting Feature Adoption and Discovery 00:10:00
    • Customising the Help Menu 00:10:00
    • Designing a User Engagement Plan 00:10:00
    • Preparing – Importing Bulk Data (Part 1) 00:10:00
    • Preparing – Importing Bulk Data (Part 2) 00:10:00
    • Introduction to Reports and Dashboards 00:10:00
    • Creating Reports with the Report Builder (Part 1) 00:10:00
    • Creating Reports with the Report Builder (Part 2) 00:10:00
    • Formatting Reports + Hands-On 00:10:00
    • Visualising Your Data with Dashboards 00:10:00
    • Extending Your Reporting Strategy 00:10:00
    • Exam of Salesforce Trailhead Admin Beginner – The Starting Point (Earn up to 9,450 Points) 00:50:00
    • Premium Certificate 00:15:00
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Yes, our premium certificate and transcript are widely recognized and accepted by embassies worldwide, particularly by the UK embassy. This adds credibility to your qualification and enhances its value for professional and academic purposes.

Yes, this course is designed for learners of all levels, including beginners. The content is structured to provide step-by-step guidance, ensuring that even those with no prior experience can follow along and gain valuable knowledge.

Yes, professionals will also benefit from this course. It covers advanced concepts, practical applications, and industry insights that can help enhance existing skills and knowledge. Whether you are looking to refine your expertise or expand your qualifications, this course provides valuable learning.

No, you have lifetime access to the course. Once enrolled, you can revisit the materials at any time as long as the course remains available. Additionally, we regularly update our content to ensure it stays relevant and up to date.

I trust you’re in good health. Your free certificate can be located in the Achievement section. The option to purchase a CPD certificate is available but entirely optional, and you may choose to skip it. Please be aware that it’s crucial to click the “Complete” button to ensure the certificate is generated, as this process is entirely automated.

Yes, the course includes both assessments and assignments. Your final marks will be determined by a combination of 20% from assignments and 80% from assessments. These evaluations are designed to test your understanding and ensure you have grasped the key concepts effectively.

We are a recognized course provider with CPD, UKRLP, and AOHT membership. The logos of these accreditation bodies will be featured on your premium certificate and transcript, ensuring credibility and professional recognition.

Yes, you will receive a free digital certificate automatically once you complete the course. If you would like a premium CPD-accredited certificate, either in digital or physical format, you can upgrade for a small fee.

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Course Features

Price

Original price was: د.ك203.56.Current price is: د.ك6.23.

Study Method

Online | Self-paced

Course Format

Reading Material - PDF, article

Duration

9 hours, 5 minutes

Qualification

No formal qualification

Certificate

At completion

Additional info

Coming soon

  • Share

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