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Administrative, Secretarial & PA Skills Document Control & Information Management Personal Assistance & Executive PA Business Admin & Management

Course Features

Price

Original price was: $845.07.Current price is: $25.85.

Study Method

Online | Self-paced

Course Format

Reading Material - PDF, article

Duration

3 hours, 45 minutes

Qualification

No formal qualification

Certificate

At completion

Additional info

Coming soon

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Administration training setup showing office desk, laptop, documents, planner and communication tools.

Overview

Administration training is essential for anyone looking to build strong organisational, communication and workplace management skills. This comprehensive course provides a clear, structured pathway into the core responsibilities of modern administrative roles. It introduces learners to the fundamental principles of administration and gradually develops the knowledge needed to handle everyday tasks with confidence and professionalism.

You will learn how to set effective goals, plan schedules strategically, and coordinate tasks in a way that supports smooth workflow across an organisation. The course explores practical abilities such as organising meetings, keeping accurate records, writing business letters and producing other forms of written communication that reflect clarity and professionalism. These skills are vital for anyone working in roles that require precision, documentation and clear messaging.

Beyond written and organisational duties, the programme also covers essential human-facing skills. Learners gain the ability to manage time efficiently, handle workplace stress, communicate clearly over the telephone, and use professional communication techniques when dealing with colleagues or clients. A dedicated section on presentation skills ensures you can deliver information confidently, while the module on conflict resolution teaches you how to navigate difficult situations and contribute to a positive work environment.

To support workplace productivity, the course includes hands-on guidance on MS Office 2016, enabling learners to work effectively with Word, Excel, PowerPoint and other essential tools used in administrative roles. By the end of the course, you will have a well-rounded skill set that enhances your employability and supports long-term career development in business, public service or any professionally managed organisation.

Upon completion, learners receive a free course completion certificate. Those wishing to enhance their credentials may optionally purchase premium certificates and transcripts. All students also enjoy 5-star rated, 24/7 email support from our dedicated team.

This course is ideal for beginners entering administrative work, employees seeking to strengthen office skills, career changers aiming for administrative positions, and business owners wanting to improve internal organisation. It also suits students preparing for office-based roles who want practical, workplace-ready skills without prior experience.
No previous administration experience is required. Learners only need basic computer literacy and access to a device capable of running MS Office 2016. A willingness to learn, strong motivation and the ability to practise skills independently will help students gain the most benefit from this course.
Graduates of this programme can pursue roles such as administrative assistant, office coordinator, receptionist, personal assistant or records clerk. The skills learned also support progression into supervisory administrative positions. This training provides a foundation for further study in business administration, office management or related professional development courses.

Who is this course for?

Administration training is essential for anyone looking to build strong organisational, communication and workplace management skills. This comprehensive course provides a clear, structured pathway into the core responsibilities of modern administrative roles. It introduces learners to the fundamental principles of administration and gradually develops the knowledge needed to handle everyday tasks with confidence and professionalism.

You will learn how to set effective goals, plan schedules strategically, and coordinate tasks in a way that supports smooth workflow across an organisation. The course explores practical abilities such as organising meetings, keeping accurate records, writing business letters and producing other forms of written communication that reflect clarity and professionalism. These skills are vital for anyone working in roles that require precision, documentation and clear messaging.

Beyond written and organisational duties, the programme also covers essential human-facing skills. Learners gain the ability to manage time efficiently, handle workplace stress, communicate clearly over the telephone, and use professional communication techniques when dealing with colleagues or clients. A dedicated section on presentation skills ensures you can deliver information confidently, while the module on conflict resolution teaches you how to navigate difficult situations and contribute to a positive work environment.

To support workplace productivity, the course includes hands-on guidance on MS Office 2016, enabling learners to work effectively with Word, Excel, PowerPoint and other essential tools used in administrative roles. By the end of the course, you will have a well-rounded skill set that enhances your employability and supports long-term career development in business, public service or any professionally managed organisation.

Upon completion, learners receive a free course completion certificate. Those wishing to enhance their credentials may optionally purchase premium certificates and transcripts. All students also enjoy 5-star rated, 24/7 email support from our dedicated team.

This course is ideal for beginners entering administrative work, employees seeking to strengthen office skills, career changers aiming for administrative positions, and business owners wanting to improve internal organisation. It also suits students preparing for office-based roles who want practical, workplace-ready skills without prior experience.
No previous administration experience is required. Learners only need basic computer literacy and access to a device capable of running MS Office 2016. A willingness to learn, strong motivation and the ability to practise skills independently will help students gain the most benefit from this course.
Graduates of this programme can pursue roles such as administrative assistant, office coordinator, receptionist, personal assistant or records clerk. The skills learned also support progression into supervisory administrative positions. This training provides a foundation for further study in business administration, office management or related professional development courses.

Requirements

Administration training is essential for anyone looking to build strong organisational, communication and workplace management skills. This comprehensive course provides a clear, structured pathway into the core responsibilities of modern administrative roles. It introduces learners to the fundamental principles of administration and gradually develops the knowledge needed to handle everyday tasks with confidence and professionalism.

You will learn how to set effective goals, plan schedules strategically, and coordinate tasks in a way that supports smooth workflow across an organisation. The course explores practical abilities such as organising meetings, keeping accurate records, writing business letters and producing other forms of written communication that reflect clarity and professionalism. These skills are vital for anyone working in roles that require precision, documentation and clear messaging.

Beyond written and organisational duties, the programme also covers essential human-facing skills. Learners gain the ability to manage time efficiently, handle workplace stress, communicate clearly over the telephone, and use professional communication techniques when dealing with colleagues or clients. A dedicated section on presentation skills ensures you can deliver information confidently, while the module on conflict resolution teaches you how to navigate difficult situations and contribute to a positive work environment.

To support workplace productivity, the course includes hands-on guidance on MS Office 2016, enabling learners to work effectively with Word, Excel, PowerPoint and other essential tools used in administrative roles. By the end of the course, you will have a well-rounded skill set that enhances your employability and supports long-term career development in business, public service or any professionally managed organisation.

Upon completion, learners receive a free course completion certificate. Those wishing to enhance their credentials may optionally purchase premium certificates and transcripts. All students also enjoy 5-star rated, 24/7 email support from our dedicated team.

This course is ideal for beginners entering administrative work, employees seeking to strengthen office skills, career changers aiming for administrative positions, and business owners wanting to improve internal organisation. It also suits students preparing for office-based roles who want practical, workplace-ready skills without prior experience.
No previous administration experience is required. Learners only need basic computer literacy and access to a device capable of running MS Office 2016. A willingness to learn, strong motivation and the ability to practise skills independently will help students gain the most benefit from this course.
Graduates of this programme can pursue roles such as administrative assistant, office coordinator, receptionist, personal assistant or records clerk. The skills learned also support progression into supervisory administrative positions. This training provides a foundation for further study in business administration, office management or related professional development courses.

Career path

Administration training is essential for anyone looking to build strong organisational, communication and workplace management skills. This comprehensive course provides a clear, structured pathway into the core responsibilities of modern administrative roles. It introduces learners to the fundamental principles of administration and gradually develops the knowledge needed to handle everyday tasks with confidence and professionalism.

You will learn how to set effective goals, plan schedules strategically, and coordinate tasks in a way that supports smooth workflow across an organisation. The course explores practical abilities such as organising meetings, keeping accurate records, writing business letters and producing other forms of written communication that reflect clarity and professionalism. These skills are vital for anyone working in roles that require precision, documentation and clear messaging.

Beyond written and organisational duties, the programme also covers essential human-facing skills. Learners gain the ability to manage time efficiently, handle workplace stress, communicate clearly over the telephone, and use professional communication techniques when dealing with colleagues or clients. A dedicated section on presentation skills ensures you can deliver information confidently, while the module on conflict resolution teaches you how to navigate difficult situations and contribute to a positive work environment.

To support workplace productivity, the course includes hands-on guidance on MS Office 2016, enabling learners to work effectively with Word, Excel, PowerPoint and other essential tools used in administrative roles. By the end of the course, you will have a well-rounded skill set that enhances your employability and supports long-term career development in business, public service or any professionally managed organisation.

Upon completion, learners receive a free course completion certificate. Those wishing to enhance their credentials may optionally purchase premium certificates and transcripts. All students also enjoy 5-star rated, 24/7 email support from our dedicated team.

This course is ideal for beginners entering administrative work, employees seeking to strengthen office skills, career changers aiming for administrative positions, and business owners wanting to improve internal organisation. It also suits students preparing for office-based roles who want practical, workplace-ready skills without prior experience.
No previous administration experience is required. Learners only need basic computer literacy and access to a device capable of running MS Office 2016. A willingness to learn, strong motivation and the ability to practise skills independently will help students gain the most benefit from this course.
Graduates of this programme can pursue roles such as administrative assistant, office coordinator, receptionist, personal assistant or records clerk. The skills learned also support progression into supervisory administrative positions. This training provides a foundation for further study in business administration, office management or related professional development courses.

    • Basic Principles of Administration 00:10:00
    • Goals Setting 00:10:00
    • Effective Planning & Scheduling 00:10:00
    • Organising Meetings 00:10:00
    • Keeping Accurate Records 00:10:00
    • Writing Business Letters 00:10:00
    • Other Written Communication 00:10:00
    • Minute Taking 00:10:00
    • Time Management 00:10:00
    • Stress Management 00:10:00
    • Telephone Skills 00:10:00
    • Communication Skills 00:10:00
    • Presentation skills 00:10:00
    • Dealing with Difficult People Conflict Resolution 00:10:00
    • Creating a Positive Work Environment 00:10:00
    • MS office 2016 00:10:00
    • Exam of Administration 00:50:00
    • Premium Certificate 00:15:00
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Yes, our premium certificate and transcript are widely recognized and accepted by embassies worldwide, particularly by the UK embassy. This adds credibility to your qualification and enhances its value for professional and academic purposes.

Yes, this course is designed for learners of all levels, including beginners. The content is structured to provide step-by-step guidance, ensuring that even those with no prior experience can follow along and gain valuable knowledge.

Yes, professionals will also benefit from this course. It covers advanced concepts, practical applications, and industry insights that can help enhance existing skills and knowledge. Whether you are looking to refine your expertise or expand your qualifications, this course provides valuable learning.

No, you have lifetime access to the course. Once enrolled, you can revisit the materials at any time as long as the course remains available. Additionally, we regularly update our content to ensure it stays relevant and up to date.

I trust you’re in good health. Your free certificate can be located in the Achievement section. The option to purchase a CPD certificate is available but entirely optional, and you may choose to skip it. Please be aware that it’s crucial to click the “Complete” button to ensure the certificate is generated, as this process is entirely automated.

Yes, the course includes both assessments and assignments. Your final marks will be determined by a combination of 20% from assignments and 80% from assessments. These evaluations are designed to test your understanding and ensure you have grasped the key concepts effectively.

We are a recognized course provider with CPD, UKRLP, and AOHT membership. The logos of these accreditation bodies will be featured on your premium certificate and transcript, ensuring credibility and professional recognition.

Yes, you will receive a free digital certificate automatically once you complete the course. If you would like a premium CPD-accredited certificate, either in digital or physical format, you can upgrade for a small fee.

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Course Features

Price

Original price was: $845.07.Current price is: $25.85.

Study Method

Online | Self-paced

Course Format

Reading Material - PDF, article

Duration

3 hours, 45 minutes

Qualification

No formal qualification

Certificate

At completion

Additional info

Coming soon

  • Share

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With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.

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