FAQs

How may we help you?

We provide accredited online diplomas, advanced diplomas, and professional certifications across industries including business, healthcare, technology, finance, and sports.

Our courses cater to learners at all levels—from career starters to professionals seeking skill upgrades. Specific prerequisites (if any) are listed in individual course descriptions.

Select courses are accredited by recognized bodies or include CPD certification. Accreditation details are clearly stated on each course page.

  1. Browse our catalog at https://test.courseline.org/all-courses/.
  2. Select your course.
  3. Complete payment via secure checkout.
  4. Instant access is granted upon confirmation.

You’ll receive login credentials via email immediately after payment. Access materials 24/7 through our Learning Management System (LMS) at [LMS Portal URL] (link provided in your confirmation email).

Yes. All courses are flexible with no deadlines, though we recommend completing them within 12 months for optimal relevance.

Most courses are beginner-friendly. Advanced programs list prerequisites (e.g., foundational knowledge in specific subjects) in their descriptions.

We accept Visa, Mastercard, American Express, PayPal, and Apple Pay. All transactions are SSL-secured.

You may request a full refund within 14 days of purchase, provided you have not:

  • Downloaded certificates.
  • Completed over 60% of course content.
    Submit requests via email to info@courseline.co.uk.

Yes. A free digital certificate is issued automatically upon course completion. Upgrade to a premium CPD-accredited certificate (physical/digital) for a fee.

After completing all modules:

1. Click “Mark Course Complete” in your LMS dashboard.

2. Download your certificate from the Achievements section.

Free Certificate

Premium Certificate

Digital format only

Physical/digital options

Basic design

Accredited design with logos, stamps, and signatures

No additional cost

Fee applies

 

Yes. After course completion, visit https://test.courseline.org/premium-certificate/ to order:

  • PDF/printed certificates.
  • Transcripts (individual or bundled).

No. Once payment is processed, certificates/transcripts are non-refundable. Exceptions apply only if production has not begun (determined case-by-case).

Use the unique ID on the certificate at https://test.courseline.org/verify-certificate/ or email info@courseline.co.uk.

1. Clear your browser cache or try incognito mode.

2. Reset your password via “Forgot Password”.

2. Ensure cookies/JavaScript are enabled.
     If issues persist, email info@courseline.co.uk with:

  • Screenshots of the error.
  • Browser/device details (e.g., Chrome v102, iOS 16).

Courses work on desktops, laptops, tablets, and smartphones. For best performance, use Chrome/Firefox on a computer.

No. For security and efficiency, all support is handled electronically.

Yes. Email info@courseline.co.uk for bulk enrollment quotes (10+ learners).

Select courses include instructor Q&A forums. Check course features for details.