logo
GBP
GBP
USD
AUD
CAD
EUR
BDT
SGD
RUB
KWD
KRW
CNY
AED
SAR
logo
logo
Discounted Courses
Popular Courses
Top Courses
New Courses
Free Courses

Business Admin & Management Computer Science & IT Support Cybersecurity & Cloud Computing Programming & Web Development

Course Features

Price

Original price was: £490.00.Current price is: £14.99.

Study Method

Online | Self-paced

Course Format

Reading Material - PDF, article

Duration

7 hours, 45 minutes

Qualification

No formal qualification

Certificate

At completion

Additional info

Coming soon

  • Share
Network Support Engineer Level 5 Diploma banner showing network diagrams, servers, switches, cables, and cybersecurity icons in a modern layout.

Overview

Network Support Engineer Level 5 Diploma is designed to help learners build strong, job-ready skills in modern networking, troubleshooting, security, and infrastructure management. The programme offers a clear pathway into the fast-growing IT and networking field, focusing on both the technical knowledge and practical confidence required to support complex enterprise systems.

Throughout the course, you will explore the essential foundations of networking, including hardware components, core protocols, different network types, and the role of security in protecting data and systems. As you progress, you will work with key networking technologies such as IP addressing, VLANs, DHCP, DNS, and wireless configurations, giving you the ability to set up and maintain reliable networks in a professional environment.

The diploma also covers network operating systems across Windows Server and Linux platforms, ensuring you gain experience in real-world environments that employers rely on every day. You’ll learn to manage directory services, configure servers, and apply best practices for network administration.

A major strength of this programme is its focus on troubleshooting and support. You will learn step-by-step methodologies, diagnostic tools, and log analysis techniques that help identify and resolve network issues efficiently. With additional training on virtualization, cloud networking, SDN, IoT systems, and automation using Python and Ansible, you graduate with a forward-looking skillset that aligns with current industry trends.

The course also helps you prepare for professional certifications, including Cisco CCNA, CompTIA programmes, and other relevant credentials. This makes it especially valuable for those seeking to build a competitive edge in the job market.

At the end of the programme, you will receive a free course completion certificate. You may also choose from several premium certificate and transcript options for formal recognition. Learners have access to 5-star rated support 24/7 via email, ensuring help is always available whenever needed.

This course is ideal for individuals aiming to start or advance a career in IT networking. It suits beginners seeking structured guidance, helpdesk professionals wanting to expand into networking roles, and technicians preparing for industry certifications. It also supports career changers looking to enter the networking field with practical, employer-relevant skills.
No formal requirements are needed. Basic computer literacy and an interest in IT systems will be helpful. A willingness to learn technical concepts, work with command-line tools, and follow practical exercises will support your progress. All instructions and explanations are provided in a beginner-friendly format.

Graduates can pursue roles such as Network Support Technician, IT Support Specialist, Junior Network Engineer, Systems Administrator Assistant, or Service Desk Analyst. The diploma also prepares learners to move toward CCNA, CompTIA, and Microsoft certifications. It serves as a strong foundation for advanced study or progression into Level 6 or Level 7 IT qualifications.

Who is this course for?

Network Support Engineer Level 5 Diploma is designed to help learners build strong, job-ready skills in modern networking, troubleshooting, security, and infrastructure management. The programme offers a clear pathway into the fast-growing IT and networking field, focusing on both the technical knowledge and practical confidence required to support complex enterprise systems.

Throughout the course, you will explore the essential foundations of networking, including hardware components, core protocols, different network types, and the role of security in protecting data and systems. As you progress, you will work with key networking technologies such as IP addressing, VLANs, DHCP, DNS, and wireless configurations, giving you the ability to set up and maintain reliable networks in a professional environment.

The diploma also covers network operating systems across Windows Server and Linux platforms, ensuring you gain experience in real-world environments that employers rely on every day. You’ll learn to manage directory services, configure servers, and apply best practices for network administration.

A major strength of this programme is its focus on troubleshooting and support. You will learn step-by-step methodologies, diagnostic tools, and log analysis techniques that help identify and resolve network issues efficiently. With additional training on virtualization, cloud networking, SDN, IoT systems, and automation using Python and Ansible, you graduate with a forward-looking skillset that aligns with current industry trends.

The course also helps you prepare for professional certifications, including Cisco CCNA, CompTIA programmes, and other relevant credentials. This makes it especially valuable for those seeking to build a competitive edge in the job market.

At the end of the programme, you will receive a free course completion certificate. You may also choose from several premium certificate and transcript options for formal recognition. Learners have access to 5-star rated support 24/7 via email, ensuring help is always available whenever needed.

This course is ideal for individuals aiming to start or advance a career in IT networking. It suits beginners seeking structured guidance, helpdesk professionals wanting to expand into networking roles, and technicians preparing for industry certifications. It also supports career changers looking to enter the networking field with practical, employer-relevant skills.
No formal requirements are needed. Basic computer literacy and an interest in IT systems will be helpful. A willingness to learn technical concepts, work with command-line tools, and follow practical exercises will support your progress. All instructions and explanations are provided in a beginner-friendly format.

Graduates can pursue roles such as Network Support Technician, IT Support Specialist, Junior Network Engineer, Systems Administrator Assistant, or Service Desk Analyst. The diploma also prepares learners to move toward CCNA, CompTIA, and Microsoft certifications. It serves as a strong foundation for advanced study or progression into Level 6 or Level 7 IT qualifications.

Requirements

Network Support Engineer Level 5 Diploma is designed to help learners build strong, job-ready skills in modern networking, troubleshooting, security, and infrastructure management. The programme offers a clear pathway into the fast-growing IT and networking field, focusing on both the technical knowledge and practical confidence required to support complex enterprise systems.

Throughout the course, you will explore the essential foundations of networking, including hardware components, core protocols, different network types, and the role of security in protecting data and systems. As you progress, you will work with key networking technologies such as IP addressing, VLANs, DHCP, DNS, and wireless configurations, giving you the ability to set up and maintain reliable networks in a professional environment.

The diploma also covers network operating systems across Windows Server and Linux platforms, ensuring you gain experience in real-world environments that employers rely on every day. You’ll learn to manage directory services, configure servers, and apply best practices for network administration.

A major strength of this programme is its focus on troubleshooting and support. You will learn step-by-step methodologies, diagnostic tools, and log analysis techniques that help identify and resolve network issues efficiently. With additional training on virtualization, cloud networking, SDN, IoT systems, and automation using Python and Ansible, you graduate with a forward-looking skillset that aligns with current industry trends.

The course also helps you prepare for professional certifications, including Cisco CCNA, CompTIA programmes, and other relevant credentials. This makes it especially valuable for those seeking to build a competitive edge in the job market.

At the end of the programme, you will receive a free course completion certificate. You may also choose from several premium certificate and transcript options for formal recognition. Learners have access to 5-star rated support 24/7 via email, ensuring help is always available whenever needed.

This course is ideal for individuals aiming to start or advance a career in IT networking. It suits beginners seeking structured guidance, helpdesk professionals wanting to expand into networking roles, and technicians preparing for industry certifications. It also supports career changers looking to enter the networking field with practical, employer-relevant skills.
No formal requirements are needed. Basic computer literacy and an interest in IT systems will be helpful. A willingness to learn technical concepts, work with command-line tools, and follow practical exercises will support your progress. All instructions and explanations are provided in a beginner-friendly format.

Graduates can pursue roles such as Network Support Technician, IT Support Specialist, Junior Network Engineer, Systems Administrator Assistant, or Service Desk Analyst. The diploma also prepares learners to move toward CCNA, CompTIA, and Microsoft certifications. It serves as a strong foundation for advanced study or progression into Level 6 or Level 7 IT qualifications.

Career path

Network Support Engineer Level 5 Diploma is designed to help learners build strong, job-ready skills in modern networking, troubleshooting, security, and infrastructure management. The programme offers a clear pathway into the fast-growing IT and networking field, focusing on both the technical knowledge and practical confidence required to support complex enterprise systems.

Throughout the course, you will explore the essential foundations of networking, including hardware components, core protocols, different network types, and the role of security in protecting data and systems. As you progress, you will work with key networking technologies such as IP addressing, VLANs, DHCP, DNS, and wireless configurations, giving you the ability to set up and maintain reliable networks in a professional environment.

The diploma also covers network operating systems across Windows Server and Linux platforms, ensuring you gain experience in real-world environments that employers rely on every day. You’ll learn to manage directory services, configure servers, and apply best practices for network administration.

A major strength of this programme is its focus on troubleshooting and support. You will learn step-by-step methodologies, diagnostic tools, and log analysis techniques that help identify and resolve network issues efficiently. With additional training on virtualization, cloud networking, SDN, IoT systems, and automation using Python and Ansible, you graduate with a forward-looking skillset that aligns with current industry trends.

The course also helps you prepare for professional certifications, including Cisco CCNA, CompTIA programmes, and other relevant credentials. This makes it especially valuable for those seeking to build a competitive edge in the job market.

At the end of the programme, you will receive a free course completion certificate. You may also choose from several premium certificate and transcript options for formal recognition. Learners have access to 5-star rated support 24/7 via email, ensuring help is always available whenever needed.

This course is ideal for individuals aiming to start or advance a career in IT networking. It suits beginners seeking structured guidance, helpdesk professionals wanting to expand into networking roles, and technicians preparing for industry certifications. It also supports career changers looking to enter the networking field with practical, employer-relevant skills.
No formal requirements are needed. Basic computer literacy and an interest in IT systems will be helpful. A willingness to learn technical concepts, work with command-line tools, and follow practical exercises will support your progress. All instructions and explanations are provided in a beginner-friendly format.

Graduates can pursue roles such as Network Support Technician, IT Support Specialist, Junior Network Engineer, Systems Administrator Assistant, or Service Desk Analyst. The diploma also prepares learners to move toward CCNA, CompTIA, and Microsoft certifications. It serves as a strong foundation for advanced study or progression into Level 6 or Level 7 IT qualifications.

    • Networking Fundamentals: Concepts and Terminology 00:10:00
    • OSI and TCP/IP Models: Understanding Protocol Layers 00:10:00
    • Network Types: LAN, WAN, MAN, and PAN 00:10:00
    • Hardware Components: Routers, Switches, and Access Points 00:10:00
    • Basics of Network Security 00:10:00
    • IP Addressing and Subnetting: Principles and Practices 00:10:00
    • VLANs and Trunking: Enhancing Network Efficiency 00:10:00
    • Wireless Networks: Configuration and Management 00:10:00
    • WAN Technologies: MPLS, VPN, and Leased Lines 00:10:00
    • DHCP and DNS Configuration 00:10:00
    • Introduction to Network Operating Systems (NOS) 00:10:00
    • Windows Server Installation and Configuration 00:10:00
    • Linux-based Network Solutions 00:10:00
    • Active Directory and Domain Services 00:10:00
    • File and Print Services 00:10:00
    • Troubleshooting Methodologies and Tools 00:10:00
    • Identifying and Resolving Connectivity Issues 00:10:00
    • Diagnosing Hardware and Software Problems 00:10:00
    • Using Packet Analyzers and Log Analysis 00:10:00
    • Documenting and Reporting Issues 00:10:00
    • Virtualization in Networking: Concepts and Applications 00:10:00
    • Cloud Networking: Deployment and Support 00:10:00
    • Software-Defined Networking (SDN): Fundamentals 00:10:00
    • Internet of Things (IoT) Networks 00:10:00
    • Emerging Trends in Networking 00:10:00
    • Cybersecurity Essentials 00:10:00
    • Configuring Firewalls and Intrusion Detection Systems 00:10:00
    • Endpoint Security and Patch Management 00:10:00
    • Regulatory Compliance and Data Protection Laws 00:10:00
    • Incident Response and Disaster Recovery 00:10:00
    • Introduction to Network Automation 00:10:00
    • Using Python for Networking Tasks 00:10:00
    • Automating Configuration with Ansible 00:10:00
    • Scripting Basics for Cisco Devices 00:10:00
    • Debugging and Improving Automation Scripts 00:10:00
    • Building a Career as a Network Support Engineer 00:10:00
    • Communication Skills for IT Professionals 00:10:00
    • Preparing for Cisco CCNA Certification 00:10:00
    • Examining Other Relevant Certifications (CompTIA, Microsoft, etc.) 00:10:00
    • Creating a Professional Portfolio 00:10:00
    • Exam of Network Support Engineer Level 5 Advanced Diploma 00:50:00
    • Premium Certificate 00:15:00
certificate-new

No Reviews found for this course.

Yes, our premium certificate and transcript are widely recognized and accepted by embassies worldwide, particularly by the UK embassy. This adds credibility to your qualification and enhances its value for professional and academic purposes.

Yes, this course is designed for learners of all levels, including beginners. The content is structured to provide step-by-step guidance, ensuring that even those with no prior experience can follow along and gain valuable knowledge.

Yes, professionals will also benefit from this course. It covers advanced concepts, practical applications, and industry insights that can help enhance existing skills and knowledge. Whether you are looking to refine your expertise or expand your qualifications, this course provides valuable learning.

No, you have lifetime access to the course. Once enrolled, you can revisit the materials at any time as long as the course remains available. Additionally, we regularly update our content to ensure it stays relevant and up to date.

I trust you’re in good health. Your free certificate can be located in the Achievement section. The option to purchase a CPD certificate is available but entirely optional, and you may choose to skip it. Please be aware that it’s crucial to click the “Complete” button to ensure the certificate is generated, as this process is entirely automated.

Yes, the course includes both assessments and assignments. Your final marks will be determined by a combination of 20% from assignments and 80% from assessments. These evaluations are designed to test your understanding and ensure you have grasped the key concepts effectively.

We are a recognized course provider with CPD, UKRLP, and AOHT membership. The logos of these accreditation bodies will be featured on your premium certificate and transcript, ensuring credibility and professional recognition.

Yes, you will receive a free digital certificate automatically once you complete the course. If you would like a premium CPD-accredited certificate, either in digital or physical format, you can upgrade for a small fee.

View all

Course Features

Price

Original price was: £490.00.Current price is: £14.99.

Study Method

Online | Self-paced

Course Format

Reading Material - PDF, article

Duration

7 hours, 45 minutes

Qualification

No formal qualification

Certificate

At completion

Additional info

Coming soon

  • Share

Related Courses

Related Courses

Skills
Verify Your Certificate
tp-logo
Review on Trustpilot
Useful Links
Logo-White

With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.

Facebook Twitter Linkedin Pinterest Instagram
© Course Line 2025

Share This Course