ESOL Level 1: Practical English for Work & Community provides essential language skills for learners who want to participate more confidently in work, volunteering, and public life in the UK. The course integrates practical English tasks into everyday contexts, such as writing a job application, communicating in the workplace, making appointments, and understanding public notices. Learners will improve their fluency, grammar, vocabulary, and comprehension by engaging in scenario-based tasks and assessments.

The course begins by strengthening communication at work, teaching learners how to greet colleagues, ask for help, and follow instructions clearly. Writing lessons support real employment needs, focusing on how to create effective emails, complete forms, write reports, and draft basic CVs and cover letters. The listening and speaking modules emphasise real-life conversation skills needed in community settings like libraries, GP surgeries, or public transport, ensuring learners can ask for help, book appointments, and communicate their needs with clarity and confidence.

Reading lessons introduce learners to everyday texts such as community notices, government letters, instructions, and online content. This helps them access vital services and interact more effectively with society. Finally, learners will prepare for employment or volunteering by reflecting on their skills, practising job interviews, and understanding their rights in the workplace.